Tips and advice to help you prepare for outpatient and inpatient treatment for your child in the children’s Hospitals in Ulster.
Hospitals in other regions:
Frequently Asked Questions
Letterkenny University Hospital…
Website: https://www.saolta.ie/hospital/luh
General hospital phone: 074 912 5888 followed by option 0 for general assistance – Call this number and they will direct your call to the ward or clinic you need.
Parking
Hospital car parks are usually very busy or full. Arrive early as you often have to wait for a space.
You can choose to park in the short stay or main car park. Ticket machines accept cash and card.
€3 for 4 hours, €6 for 24 hours or €15 for a 7 day ticket.
At the pay and display parking, convenient pay stations are available which accept cash and card.
In the barrier controlled car park you pay for parking when exiting. Weekly car parking passes are available.
Ask your nurse if you might be eligible for parking concessions if your child is frequently at the hospital or has a long admission.
Disabled/blue badge parking
Parking for cars displaying a disabled parking badge in dedicated spaces near the main hospital entrance.
Outpatient department parking – see outpatient information below.
The main out-patient department of Letterkenny Hospital is not located at the hospital. It is located in Letterkenny Town Centre behind the courthouse on level 2 of the Scally Building.
Make sure to check your appointment letter to check which building the outpatient appointment is in.
Parking at the main outpatient department in the town centre is available behind the courthouse (coins only) or in the multi-storey carpark nearby.
Contact: Call the main switch and ask to be directed to the children’s ward: 074 912 5888 followed by 0
The inpatient children’s ward is located on the 2nd floor.
A play specialist and playroom is available.
A parents kitchen and shower is available.
On the ward
A shake down bed is available for parents who wish to stay overnight with their child.
Local accommodation
A list with some of the local accommodation options is available here:
https://www.discoverireland.ie/letterkenny/accommodation
On the ward
A parent kitchen is available on the inpatient ward with kettle, microwave etc.
Junction Restaurant
The Junction Restaurant is located on Floor B. It is open every day from 8.30am to 5.30pm.
Vending Machines
There are vending machines located throughout the hospital.
Hospital Shop
The hospital shop is located on the main floor. It provides tea, coffee, snacks etc.
Delivery
You can arrange for takeaway food to be delivered to the main hospital entrance – you will need to meet them when they arrive. The food should not be brought to the ward.
Play specialist
Play specialists are part of multi-disciplinary team specialising in normal and therapeutic play for infants, children and young people both inpatients and outpatients of the hospital. A referral may be required – ask your child’s care team for information.
Playroom
A playroom is available on the inpatient ward
Patient advice and liaison service (PALS)
The PALS coordinator helps to resolve issues for patients and their families and work towards improving the patient experience at any available opportunity.
Call the main hospital number and ask to be directed to the PALS service – 074 912 5888 followed by option 0.
Chaplain
A chaplaincy service is available to provide religious, spiritual and emotional support to families. Ask your child’s team if you require this support.
If your child has a mobility, communication, vision, hearing or literacy difficulty let the clinic or ward staff know in advance or when you arrive.
The hospital shop is located on the main floor. It provides tea, coffee, snacks etc.
Formal complaints about inpatient or outpatient services at Letterkenny General Hospital can be made to the hospital complaints officer or to HSE Complaint and Feedback Service – Your Service Your Say
Hospital complaints Officer: Letterkenny University Hospital
For more information or support:
- Visit our hospital feedback and complaints section for more information about hospital feedback and complaints.
- The Patient Advocacy Service is an independent, free and confidential service that supports you to make a complaint about an experience you have had in a Public Hospital.
- HSE Your Service Your Say
Did you know?
Our database has hundreds of resources and supports that can be easily searched
Click below to search for supports
Last updated September 2023
Frequently Asked Questions
Cavan General Hospital…
Website
Cavan General Hospital
Cavan General Hospital – Paediatric Department
Cavan General Hospital Paediatric Assessment Unit
General phone: 049 437 6000 Call this number and they will direct your call to the area you need.
Parking
Hospital car parks are usually very busy or full. Arrive early if you plan to use hospital parking as you often have to wait for a space.
There is a current fee of €3 per stay in the Hospital car park, paid as you exit. Only coins are accepted as payment. An ATM and change machine is located in the main foyer of the hospital.
Long term parking
Car park permits can be issued to parents of sick children who need long term care – ask your nurse about this.
Disabled/blue badge parking
Free parking with a disabled parking badge in designated spaces is located hospital main entrance and emergency department.
The paediatric outpatient department is located in Cavan town centre.
Phone the general hospital number 049 437 6000 followed by 4 to be transferred.
There is a small free carpark however it can be very busy.
Paid street parking is also available.
Paediatric Inpatient Ward
The children’s inpatient ward has 16 beds including 8 isolation rooms.
It is located on the 1st floor.
There is a shower and bathroom available for parents if their child is not in an en-suite room.
Paediatric Assessment Unit
https://www.hse.ie/eng/services/list/3/acutehospitals/hospitals/cavanmonaghan/paediatric-assessment-unit.html
Special Care Baby Unit
A room is available where parents can rest during the day or stay overnight prior to their infants discharge home.
All meals are provided to visiting parents.
A letter for subsidised parking may be available – ask your babies nurse.
A feeding room and recliners are provided.
Incubator covers, knitted hats, blankets and other individualised items are provided and can be taken home.
On the inpatient ward
Parents or guardians of patients in the Paediatric Department can stay overnight on the ward on a camp-bed.
A shower is available for parents if their child’s room does not have an ensuite bathroom.
Dining Room
The Hospital Restaurant provides a variety of hot and cold food, tea/coffee and snacks to staff, patients and visitors. Opening times are displayed at the Dining Room.
Vending Machines
There are vending machines located throughout the hospital.
Hospital Shop
The hospital shop is located at the main foyer on the ground floor of the hospital.
Play Specialist
A play specialist is available – a referral may be required – ask your child’s nurse.
Playroom – on the inpatient ward
Available 24/7
If your child has a mobility, communication, vision, hearing or literacy difficulty let the clinic or ward staff know in advance or when you arrive.
Hospital Shop
The hospital shop is located at the main foyer on the ground floor of the hospital.
ATM / Change Machine
ATM and change machine is available at the main foyer on the ground floor of the hospital
Hospital chaplaincy service
A Chaplaincy Service is available to all patients. Please inform a member of staff which denomination you require.
Informal complaints can be made directly to a member of hospital staff or a ward/department manager or your consultant.
Formal complaints about inpatient or outpatient services at Wexford General Hospital can be made to the hospital complaints officer or to HSE Complaint and Feedback Service – Your Service Your Say
Hospital complaints Officer: Cavan General Hospital
For more information or support:
- Visit our hospital feedback and complaints section for more information about hospital feedback and complaints.
- The Patient Advocacy Service is an independent, free and confidential service that supports you to make a complaint about an experience you have had in a Public Hospital.
- HSE Your Service Your Say
Did you know?
Our database has hundreds of resources and supports that can be easily searched
Click below to search for supports
Last updated September 2023
